Help Center
Find answers to common questions about MutualFundGPT
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Getting Started
How do I start using MutualFundGPT?
Simply visit the homepage and start searching for funds, or use the AI Chat to ask questions in plain language. No account needed for basic features.
Do I need to create an account?
No account is needed for basic features like screener, calculators, and the learning center. Sign in with Google to access portfolio tracking, watchlists, and more AI queries.
Is MutualFundGPT free?
Yes! The Free tier includes essential tools: 15 screener filters, basic calculators, 5 AI queries per day, and the first 3 learning modules. Premium features are available starting at ₹299/month.
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AI Chat
What AI model powers the chat?
Free tier uses Claude Haiku (fast, efficient). Premium and AI Pro users get Claude Sonnet (more detailed analysis). You can also click "Get deeper analysis" to escalate any response to Sonnet.
How are AI queries counted?
One user message = one query, regardless of how many internal tool calls the AI makes. Free users get 5 queries per day, resetting at midnight IST.
Can I trust the AI's fund recommendations?
The AI provides analysis based on data and metrics, not personalized investment advice. Always do your own research and consider consulting a SEBI-registered advisor for investment decisions.
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Data & Privacy
Where does the fund data come from?
NAV data comes from AMFI (amfiindia.com), updated daily around 7 PM IST. Historical data is sourced from multiple verified sources. Returns are computed using standard financial formulas.
Is my data safe?
Yes. Your data is stored on Cloudflare's global infrastructure. We never sell your data to third parties. Chat conversations and portfolio data are encrypted at rest.
Why is my fund's NAV not updated?
NAVs are published by AMFI around 11 PM IST. On weekends and market holidays, the previous day's NAV is shown. Check the data staleness indicator at the bottom of fund pages.
Can I export my data?
Premium users can export portfolio data as CSV. We believe your data is yours — you can delete your account and all associated data anytime from Settings.
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Calculators & Tools
How are returns calculated?
We use CAGR (Compound Annual Growth Rate) for period returns, and XIRR for SIP returns with irregular cash flows. All calculations use actual historical NAV data when available.
What is the Sharpe ratio?
The Sharpe ratio measures risk-adjusted return — how much excess return per unit of risk. Higher is better. Above 1.0 is good, above 1.5 is excellent.
Why does Direct plan have a different NAV?
Direct plans have lower expense ratios (no distributor commission), so more money stays invested. Over time, this compounds into a significantly higher NAV compared to Regular plans.
How do I switch from Regular to Direct plan?
You need to redeem your Regular plan units and reinvest in the Direct plan through the AMC website or a direct platform. Note: this may trigger exit load and tax implications.
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Billing
How do I cancel my subscription?
Go to Settings → Subscription → Cancel. It takes just 2 clicks. Your features remain active until the end of your current billing period.
What payment methods are accepted?
We use Razorpay — UPI, debit/credit cards, netbanking, and wallets are all supported. EMI options available for annual plans.
Can I get a refund?
We offer a 7-day money-back guarantee from the date of your first subscription. After that, you can cancel anytime and use features until the period ends.
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Troubleshooting
Charts are not loading
Try clearing your browser cache (Ctrl+Shift+Delete) and reload. Charts require JavaScript enabled. If the issue persists, try a different browser.
AI chat seems stuck
The AI typically responds within 5-10 seconds. If it seems stuck, try refreshing the page and sending your message again. If the issue persists, the service may be temporarily busy.
Which browsers are supported?
MutualFundGPT works best on Chrome, Firefox, Safari, and Edge (latest versions). We recommend Chrome for the best experience.
Still need help?
Can't find what you're looking for? Ask our AI or reach out to support.
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Mutual Fund investments are subject to market risks. MutualFundGPT is not SEBI-registered as an Investment Adviser.